Vaga - Gerente Sênior de Programas (Mobileaid)

Desde 2011, a GiveDirectly já entregou mais de US$ 1 bilhão em dinheiro diretamente para mais de 2 milhões de pessoas que vivem em situação de pobreza em 15 países. Acreditamos que as transferências de renda são uma das formas de ajuda mais escaláveis, econômicas e dignas, com pesquisas que comprovam isso. Nosso trabalho já foi noticiado por veículos como The Economist , NPR , TED e The Washington Post . Somos uma das 100 Empresas Mais Influentes de 2026, segundo a Time .

Nossa cultura é franca, analítica e não hierárquica. Incentivamos a autonomia e o crescimento profissional real. Quer saber como é trabalhar aqui? Leia nossos valores e ouça o que dizem as pessoas que já fazem parte da nossa cultura . Se você se identificar com eles, esta pode ser a oportunidade perfeita para você!

Sobre a GiveDirectly Moçambique e a MobileAid

A GiveDirectly Moçambique está a expandir tanto a escala como a velocidade da distribuição de dinheiro. Um pilar fundamental deste crescimento é o MobileAid: a utilização de métodos remotos de identificação e inscrição via telemóvel (e fluxos de trabalho digitais associados) para distribuir dinheiro em maior escala, rapidez e eficácia – incluindo respostas rápidas após choques/emergências e, sempre que possível, a distribuição antecipada de dinheiro antes da ocorrência de choques. O MobileAid também pode apoiar abordagens de identificação mais eficazes para a proteção social, particularmente em áreas urbanas, ao reduzir o tempo e o custo de identificação e inscrição de agregados familiares elegíveis.

Visão geral da função

A GiveDirectly está contratando um(a) Gerente Sênior de Programas para fortalecer a qualidade dos programas e impulsionar melhorias tecnológicas em nosso trabalho. O(A) profissional será responsável pela execução das iniciativas do MobileAid – desde a concepção até a operacionalização e iteração – construindo e gerenciando relacionamentos essenciais com o governo, operadoras de telefonia móvel e principais provedores de serviços. Também coordenará de perto com as partes interessadas internas, incluindo as equipes de Tecnologia, Auxílio Emergencial em Dinheiro e Programas da GD. Além da liderança do MobileAid, espera-se que o(a) profissional contribua para a execução de alta qualidade de outros programas em Moçambique, conforme necessário.

Responsabilidades

Entrega do programa

Liderar a execução integral dos projetos da GiveDirectly em Moçambique, garantindo um alto desempenho em qualidade, velocidade, custo-benefício e experiência do beneficiário.
Elabore seus próprios planos de trabalho, cronogramas de entrega, registros de riscos e estruturas de coordenação entre projetos; antecipe gargalos e resolva-os rapidamente.
Utilize os dados do programa para orientar as decisões — monitorando as principais métricas, analisando tendências e ajustando o planejamento e a execução do programa.
Fortalecer os sistemas operacionais para apoiar melhorias na experiência dos beneficiários, na qualidade dos programas, na proteção, na prevenção de fraudes e na resolução de casos.

Liderança da MobileAid

Lead the design and rollout of mobile-based targeting and remote enrollment (MobileAid) projects that can improve speed and scale of cash delivery—especially in shock/emergency and urban contexts.
Translate program needs into implementable approaches and partner closely with internal teams (Tech, Emergency Cash, Programs) to iterate tools and processes.
Build GiveDirectly’s MobileAid capabilities by piloting and iterating with novel remote targeting, enrollment and risk detection approaches
Ensure strong data stewardship, consent, and compliance practices, aligned with local requirements and GiveDirectly standards.

External stakeholder engagement and partnerships

Initiate and maintain strong working relationships with government counterparts, telecom operators, regulatory authorities, and key service providers.
Build robust systems and protocols to bring clarity and structure to work with implementation partners.
Represent GiveDirectly in relevant technical forums to improve alignment, coordination and increase program visibility.
Monitor results across programs using operational and outcome-relevant metrics; identify performance gaps and implement corrective action.
Support government and donor reporting on progress and results.

Team management and leadership

Lead and develop program teams and cross-functional working groups; set a strong culture of accountability, problem-solving, and recipient-centered execution.
Manage and coach direct reports (and oversee vendor/partner teams where relevant), ensuring clear expectations, strong performance management, and professional development.
Model a strong team culture rooted in GD’s values.

Skills and Experience

Required

7+ years experience in a problem-solving heavy role (e.g., program management, operations leadership, consulting, product delivery).
Strong end-to-end project management skills and comfort operating in ambiguous, dynamic environments.
Demonstrated ability to manage complex stakeholder relationships and negotiate delivery-oriented agreements.
Excellent written and verbal communication: able to translate technical concepts (data/tech/process) into clear operational decisions for diverse audiences.
Strong analytical thinking: able to use data and operational metrics to diagnose issues and drive improvement.
Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
High ownership, integrity, and sound judgment—especially when balancing speed vs. risk in fragile contexts.
Professional working proficiency in Portuguese.

Nice to have

Experience working with mobile network operators, mobile money ecosystems, or data governance/privacy.
Experience in humanitarian response or social protection sectors.
Experience using Salesforce, Tableau, or similar platforms to manage and analyze program data.

**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**

Working at GiveDirectly

GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

Flagging for US applicants: We invite you to "Know Your Rights" as an applicant.

Commitment to Safeguarding

As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.

These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.

**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**

Reasonable Accommodations

We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.

Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!

Referrals

Know the right person for this role? Please consider referring them. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Create a Job Alert

Interested in building your career at GiveDirectly? Get future opportunities sent straight to your email.

Create alert

First Name

Last Name

Country

Phone

Location (City)

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Where are you currently based? (Country, city(if applicable)

Briefly describe the largest program you have led. What was the size of the portfolio? What were your deliverables? ( 300 words max)

Do you have experience working with Mobile Network Operators? (This is not a strict requirement, but we would like to know if you do.)

Select...

What is your level of proficiency in English?

Select...

What is your level of proficiency in Portuguese?

Have you ever committed, been convicted of, or prosecuted for, any criminal offense in the past 10 years?

Have you ever committed, been investigated for, been prosecuted for, had a finding against you for, or been convicted of an offence for, engaging in sexual exploitation and/or abuse?If the answer to the above question is "yes,” please specify

Have you been the subject of a workplace disciplinary process or other similar process or a workplace investigation or similar process of which you are aware? If the answer is “yes,” please provide the details, information about any sanction or measure taken and provide us with details and contact of organization where these happened.

Are you currently or have you ever been an employee at GiveDirectly?

Select...

What is your expected monthly salary and benefits, in USD?

What is your earliest possible start date?

How did you hear about this opportunity?

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in GiveDirectly’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Select...

Are you Hispanic/Latino?

Select...

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Desfiguração, por exemplo, desfiguração causada por queimaduras, ferimentos, acidentes ou distúrbios congênitos.
Epilepsia ou outro distúrbio convulsivo
Distúrbios gastrointestinais, por exemplo, doença de Crohn, síndrome do intestino irritável.
Deficiência intelectual ou de desenvolvimento
Condições de saúde mental, por exemplo, depressão, transtorno bipolar, transtorno de ansiedade, esquizofrenia, transtorno de estresse pós-traumático (TEPT).
Membros ausentes ou parcialmente ausentes
Deficiência de mobilidade, que se beneficia do uso de cadeira de rodas, scooter, andador, órteses de perna e/ou outros apoios.
Doenças do sistema nervoso, por exemplo, enxaquecas, doença de Parkinson, esclerose múltipla (EM).
Neurodivergência, por exemplo, transtorno de déficit de atenção/hiperatividade (TDAH), transtorno do espectro autista, dislexia, dispraxia, outras dificuldades de aprendizagem
Paralisia parcial ou completa (qualquer causa)
Doenças pulmonares ou respiratórias, por exemplo, tuberculose, asma, enfisema.
baixa estatura (nanismo)
Lesão cerebral traumática

Condição de deficiência

Selecione...

DECLARAÇÃO SOBRE O ÔNUS PÚBLICO: De acordo com a Lei de Redução de Formalidades de 1995, nenhuma pessoa é obrigada a responder a uma coleta de informações a menos que tal coleta exiba um número de controle válido do OMB (Escritório de Administração e Orçamento). Esta pesquisa deve levar cerca de 5 minutos para ser concluída.

VAGAS DE EMPREGO